1. How is our marketing performance better?

There are a couple reason we are unique and better than most internet marketing companies. The first is transparency. We let you pick the name list you want to call, we give you a conference call with your supervisor and transfer live calls or set face to face appointments. We don’t sell internet leads. If you have bought them you know why. Secondly, we let you pick the duration of the campaign, the scripts and the time the campaign is run. We put you in charge of your marketing, not the other way around.

2. What is email harvesting?

If you want our representatives to be asking for emails and sending corresponding electronic messages on your campaign please tell your supervisor. The emails are verified in the conversation with the prospect and we ask permission to send additional information. This allows you to be able to continually stay in front of your prospect with promotions or a newsletter.

3. Why transfer calls?

We have found the main reason seniors do not call the 800 number on television is they will be talking to an inexperienced telemarketer who is not in the USA. When our account managers put them in touch with someone in their local community who is friendly and knowledgeable it alleviates suspicion.

4. What are the guarantees?

This is a marketing service and there are no performance guarantees. This is not something in fine print it is simply the truth. We try our best to be transparent and compelling with simple reporting. You will know the quality of the prospect because you will be the one talking with them.

*As a part of our commitment to quality we clearly set expectations in the beginning. The goal of our teams are to get two live transferred calls or two face to face appointments per day. There are campaigns that yield more or less than this but it is a rule of thumb we use in our marketing goals. Most clients are offered a promotion to use the service. All campaigns receive a conference call with the supervisor and team to cover scripting, data parameters, hot call phone numbers, etc…In the unfortunate situation we have a campaign that is unsuccessful we try to compensate the customer with discounts on future campaigns, free data or refunds in certain situations. All refunds and remedies are offered on case by case basis. . If you have any questions please contact your marketing consultant of feel free to use our online chat service. Our online chat service is now available during our business hours M-F 9am-4pm CST.

5. What is the script?

The script is up to you or you can have your supervisor assist you with the verbiage. If you need company approval or have a compliance issue we will try to work with you to get what approval is needed. This is pretty common stuff and does just get the rep in the door.

6. How do I pay?

Our sales process is easy. Simply circle the campaign date(s) that you want to have called. Sign the invoice and return within 5 business days to our billing department. We accept credit card payments for data only. All telemarketing campaigns must be paid by personal check, business check, cashiers check or money order. Drop the invoice in the mail or feel free to use our FedEX account at no cost to you.

7. What about Do Not Call compliance?

We are in 100% compliance with local, state and federal DNC regulations. If you would like assistance with registration for you or your company you can learn more at www.telemarketing.donotcall.gov

8. Why do we not accept credit cards for telemarketing campaigns?

At this time we do not accept credit card payments for telemarketing campaigns. However, many credit cards do offer credit card checks that are acceptable.

9. Are the prospects exclusive?

Yes, they are all yours. We do not resell names or transfer prospects to multiple agents. Most opt-in formats through 800 numbers or internet sites do exactly this. It might afford the prospect a few quotes but it only guarantees you competition on every prospect. This is exactly why we offer you exclusivity.