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FAQ


 1.      How is our the marketing performance better? 

 The main reasons are twofold; first, there are several television advertisements bombarding seniors with the concept and seniors watch a lot of TV. These television personalities are offering free advertising for the other loan officers in the industry. Secondly, it is one of the only sales calls where you are going to be providing prospects with cash instead of asking them to give you money for your service.

 

2.       What is email harvesting? 

If you want our representatives to be asking for emails and sending corresponding electronic messages on your campaign please tell your supervisor. The emails are verified in the conversation with the prospect and we ask permission to send additional information. This allows you to be able to continually stay in front of your prospect with promotions or a newsletter.

 

3.       Why transfer calls?

We have found the main reason seniors do not call the 800 number on television is they will be talking to an inexperienced telemarketer who is not in the USA. When our account managers put them in touch with someone in their local community who is f;riendly and knowledgeable it alleviates suspicion.

 

4.       What are the guarantees?

This is a marketing service and there are no performance guarantees. This is not something in fine print it is simply the truth. We try our best to be transparent and compelling with simple reporting. You will know the quality of the prospect because you will be the one talking with them.

 

 5.       What is the script?

The script is up to you or you can have your supervisor assist you with the verbiage. If you need company approval or have a compliance issue we will try to work with you to get what approval is needed. This is pretty common stuff and does just get the rep in the door.

 

6.       How do I pay?

Our sales process is easy. Simply circle the campaign date(s) that you want to have called. Sign the invoice and return within 5 business days to our billing department. We accept credit card payments for data only. All telemarketing campaigns must be paid by personal check, business check, cashiers check or money order. Drop the invoice in the mail or feel free to use our FedEX account at no cost to you.

 

7.       What about Do Not Call compliance?

We are in 100% compliance with local, state and federal DNC regulations. If you would like assistance with registration for you or your company you can learn more at www.telemarketing.donotcall.gov

 

 8.       Why do you not accept credit card payments?

We have elected to save the money we would have charged on transactions and pass the savings on to you, plain and simple.

 

9.       Are the prospects exclusive?

 Yes, they are all yours. We do not resell names or transfer prospects to multiple agents. Most opt-in formats through 800 numbers or internet sites do exactly this.  It might afford the prospect a few quotes but it only guarantees you competition on every prospect. This is exactly why we offer you exclusivity.